If you require a time sensitive notarial or emergency passport service at the Embassy in Hanoi please contact us on [email protected] or via +84 24 3774 0100.
If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week. Contact the CEC by calling the Embassy switchboard +84 24 3774 0100 and follow the prompts for emergency consular assistance. Alternatively, contact the CEC directly by dialling +61 2 6261 3305 (international call charges apply). The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).
If you require consular or passport assistance in southern Vietnam (Danang and south of Danang), please call our Consulate-General in Ho Chi Minh City on +84 28 3521 8100 or visit their website.