Australian Embassy
Vietnam

Consular and Passport Services

Passport and Notarial Appointment Bookings

The Passport and Notarial counters are open from 08:30 to 12:00 on Tuesdays and Thursdays, excluding public holidays. Passport and Notarial services are strictly by appointment only.

Book an appointment with Australian Embassy Hanoi, Vietnam using SetMore

Clients without an appointment will only be seen in exceptional circumstances. If you require a time sensitive notarial or emergency passport service please contact us on [email protected] or via +84 24 3774 0100.

PASSPORT ARRANGEMENTS DURING CORONA VIRUS (COVID-19) PANDEMIC

The Australian Embassy in Hanoi continues to offer passport services during the Coronavirus (COVID-19) pandemic. 

VISITING OUR OFFICE DURING COVID-19

You must have an appointment to visit our offices.

  • If you have a fever, cough or any COVID-19 symptoms, please reschedule your appointment.  Please do not attend our offices if you are ill or if you have had recent exposure to someone who is ill.
  • Please do not bring friends or family members to your appointment.  If you are applying for a child passport, both parents are welcome to attend. 
  • Please arrive as close to your appointment time as possible.  
  • You should bring and wear a mask.  We will ask you to remove your mask briefly to confirm your identity.
  • You may be asked to wash or sanitise your hands before commencing your interview.

FREQUENTLY ASKED QUESTIONS

What happens if my passport expires during this time?

There is no penalty for letting your passport expire.  Renewing a passport is a personal choice, but you may not be able to leave Vietnam without a valid passport.  If you do plan to travel or need a passport for another reason, we encourage you to follow the steps above to apply now.

What if I need to travel unexpectedly due to an emergency?

Please apply for an emergency passport as soon as possible by following the instructions above.  We can generally issue an emergency passport within 2 working days. If you need to travel more quickly, please call us to discuss your situation. 

Will I lose Australian citizenship if my passport expires? 

No. The status of your passport has no effect on your Australian citizenship. 

Will I have to complete a longer application form if my passport expires? 

It depends.  Adults may have to complete a longer form if they wait longer than 3 years to renew their passport after it expires.  

What if I am medically unable to travel to your office even though my state has opened up?

Please contact us to discuss your situation.  If there is a reason why you need a passport but you have medical evidence that you are unable to travel, you may be able to apply for a temporary passport by mail.

Do I have to replace my temporary/emergency passport in person at your office?

Yes.  If you are issued a temporary or emergency passport, you must lodge a new application using the PC8 Application for an Australian Passport Overseas form (not the renewal form) in person at our office.  For child applications, the application must be lodged at an office in the country where the child is physically located. 

Do I need six months validity on my passport to travel?

It depends. If you are travelling to Australia, your Australian passport must be valid (not expired) on the date you arrive in Australia. If your passport expires while you are in Australia, you can apply for a new passport in Australia.

If you are travelling to a different country, you can review the entry/exit requirements for your intended destination on Australia's Smartraveller website.

Passport fees increase - 1 January 2020

Passport fees will increase on 01 January 2020 in line with annual CPI indexation. Prices will be as follows (all prices in Australian dollars):

5 year validity child passport (under 16):   

$150

5 year validity seniors passport (over 75):  

$150

Full validity adult passport (10 year):                

$298

Emergency passport:                                   

$187

Replacement passport:

$187

Child overseas surcharge:                            

$65

Adult overseas surcharge:                           

$134

 

If you need any further information, please contact us at (+84 24) 3774 0100 or [email protected] or [email protected]  

Consular and Passport Services

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week. Contact the CEC by calling the Embassy switchboard (+84 24) 3774 0100 and follow the prompts for emergency consular assistance. Alternatively, contact the CEC directly by dialling +61 2 6261 3305 (international call charges apply). The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

What we can and cannot do

The Australian Embassy in Hanoi can provide a range of consular, passport and notarial services. For further information on these, please click on the links provided below:

Consular services: Assisting Australians overseas within limits

Passport services

  • Applying for a passport online.
  • For specific information on lost or stolen passports in Vietnam, please click here.
  • For specific information on passport application guarantors in Vietnam, please click here

Notarial Services

  • INFORMATION UPDATE: From 1 July 2014, the Australian Government will only legalise education documents issued by an Australian accredited education authority. For more information, click on the above link.

For information on the associated fees for passports, please click here.

For information on the associated fees for notarials, please click here.

All fees are converted into Vietnamese Dong at the prevailing rate. All fees are payable in Vietnamese Dong only. Payment methods available are cash, credit and debit cards.