Australian Embassy
Vietnam

Consular and Passport Services

For visitors to the Australian Embassy

Due to the COVID-19 pandemic and local restrictions in Vietnam, we ask that all clients consider postponing non-essential appointments.  If you require a time sensitive notarial or emergency passport service at the Embassy in Hanoi please contact us on [email protected] or via +84 24 3774 0100.

Passport and Notarial Appointment Bookings

The Passport and Notarial counters are open from 08:30 to 12:00 on Tuesdays and Thursdays, excluding public holidays. Passport and Notarial services are strictly by appointment only.

Book an appointment with Australian Embassy Hanoi, Vietnam using SetMore

Clients without an appointment will only be seen in exceptional circumstances. Given the current measures in place in response to COVID-19 we ask that all clients consider postponing non-essential appointments. If you require a time sensitive notarial or emergency passport service please contact us on [email protected] or via +84 24 3774 0100.

Passport fees increase - 1 January 2020

Passport fees will increase on 01 January 2020 in line with annual CPI indexation. Prices will be as follows (all prices in Australian dollars):

5 year validity child passport (under 16):   

$150

5 year validity seniors passport (over 75):  

$150

Full validity adult passport (10 year):                

$298

Emergency passport:                                   

$187

Replacement passport:

$187

Child overseas surcharge:                            

$65

Adult overseas surcharge:                           

$134

 

If you need any further information, please contact us at (+84 24) 3774 0100 or [email protected] or [email protected]  

Consular and Passport Services

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week. Contact the CEC by calling the Embassy switchboard (+84 24) 3774 0100 and follow the prompts for emergency consular assistance. Alternatively, contact the CEC directly by dialling +61 2 6261 3305 (international call charges apply). The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

What we can and cannot do

The Australian Embassy in Hanoi can provide a range of consular, passport and notarial services. For further information on these, please click on the links provided below:

Consular services: Assisting Australians overseas within limits

Passport services

  • Applying for a passport online.
  • For specific information on lost or stolen passports in Vietnam, please click here.
  • For specific information on passport application guarantors in Vietnam, please click here

Notarial Services

  • INFORMATION UPDATE: From 1 July 2014, the Australian Government will only legalise education documents issued by an Australian accredited education authority. For more information, click on the above link.

For information on the associated fees for passports, please click here.

For information on the associated fees for notarials, please click here.

All fees are converted into Vietnamese Dong at the prevailing rate. All fees are payable in Vietnamese Dong only. Payment methods available are cash, credit and debit cards.