Australian Embassy

Consular and Passport Services


Passport and Notarial Appointment Bookings

The Passport and Notarial counters are open from 08:30 to 12:00 and 13:30 to 16:30 Monday to Friday, excluding public holidays. Passport and Notarial services are by appointment only.

Book an appointment with Australian Embassy Hanoi, Vietnam using SetMore

Please ensure you have all necessary supporting documents with you before you attend your appointment at the Embassy.

Clients without an appointment will only be seen in exceptional circumstances. For further enquiries, please contact us at (Passport services) or at (Notarial services) and provide us with a contact number (if possible).

Passport fees increase - 1 January 2020

Passport fees will increase on 01 January 2020 in line with annual CPI indexation. Prices will be as follows (all prices in Australian dollars):

5 year validity child passport (under 16):   


5 year validity seniors passport (over 75):  


Full validity adult passport (10 year):                


Emergency passport:                                   


Replacement passport:


Child overseas surcharge:                            


Adult overseas surcharge:                           



If you need any further information, please contact us at (+84 24) 3774 0100 or or  

Consular and Passport Services

The Consular and Passports Counter is open from 8:30am to 12:00 pm and from 1:30 to 4:30 pm Monday to Friday, excluding our public holidays. For information over the phone, please call (+84 24) 3774 0100.  Alternatively, you can email

If you require consular or passport assistance in Southern Vietnam, please call our Consulate-General in Ho Chi Minh City on (+84 28) 3521 8100 or visit their website.

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week. Contact the CEC by calling the Embassy switchboard (+84 24) 3774 0100 and follow the prompts for emergency consular assistance. Alternatively, contact the CEC directly by dialling +61 2 6261 3305 (international call charges apply). The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

What we can and cannot do

The Australian Embassy in Hanoi can provide a range of consular, passport and notarial services. For further information on these, please click on the links provided below:

Consular services: Assisting Australians overseas within limits

Passport services

  • Applying for a passport online.
  • For specific information on lost or stolen passports in Vietnam, please click here.
  • For specific information on passport application guarantors in Vietnam, please click here

Notarial Services

  • INFORMATION UPDATE: From 1 July 2014, the Australian Government will only legalise education documents issued by an Australian accredited education authority. For more information, click on the above link.

For information on the associated fees for passports, please click here.

For information on the associated fees for notarials, please click here.

All fees are converted into Vietnamese Dong at the prevailing rate. All fees are payable in Vietnamese Dong only. Payment methods available are cash, credit and debit cards.