Smartraveller: What you need to know
The Department of Foreign Affairs and Trade is committed to helping Australians in difficulty overseas, including those impacted by a crisis.
Smartraveller (https://www.smartraveller.gov.au/) has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. It contains travel advice for over 160 destinations, including Vietnam, covering useful advice on local laws, health issues, crime and an indicative rating of the security situation of that country. Security conditions can change quickly so monitor the travel advice closely prior to your departure.
As a change from the previous Smartraveller service, we now also encourage you to subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
- We won’t be able to transition you to the new service. We know it’s a hassle but to continue to get travel advice updates you’ll need to subscribe using our new service.
- You’ll now need just an email address to receive the latest travel advice updates.
- Subscribe to get an email with a link to the latest travel advice whenever it’s updated.
- You can choose to subscribe to one or more destinations and receive updates as they happen or through one email at the end of the day.
- You can change your preferences at any time.
- You’ll be able to opt in to receive SMS ‘critical alerts’ for crises overseas
- this service complements the standard travel advice updates sent via email
- it’s a better channel for urgent information.
Registration in a crisis
Registration is a crisis management tool. Changes mean we can better assist Australians who need help.
- We will no longer ask you to register your travel before you leave.
- The Smartraveller registration system will now be activated only when there is a crisis overseas.
- Our level of service overseas is not changing.
- We are now just asking you to give us your details ‘just-in-time’, when you need help in a crisis.
- You will still be able to register, if you or someone you know is affected by a crisis overseas and needs help.
You can register using a simple online form or by calling us on 1300 555 135 (in Australia) or 02 6261 3305 (from overseas).